istanaliga Privacy Policy

This page describes what we collect when you use istanaliga and how we keep that data protected. When you access our platform on Android, iOS, or desktop to play live-dealer games, sportsbook markets, slots, or esports, we collect information necessary to run your account, process payments, and detect fraud. We do not sell your data to third parties, and we encrypt sensitive information during storage and transmission.

On istanaliga, your personal data includes your login credentials, identity documents (for account verification), payment details (routing only to DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet), and game activity logs. We collect this data to serve your account—depositing funds, settling bets on Liga 1, Piala AFF, or other sports, running live-dealer tables, and processing withdrawals. We also monitor for suspicious activity to prevent fraud and comply with local regulations in jurisdictions where we operate.

Your data rights depend on the laws of your jurisdiction. If you are in Jakarta, Surabaya, Bandung, Medan, Semarang, or another supported area, local privacy laws may grant you rights to access, correct, or delete your data. This policy explains how we handle those rights and how you can contact us with privacy questions.

What We Collect on istanaliga

We at istanaliga collect several types of data from every user. Your account data includes your full legal name, date of birth, email address, phone number, and mailing address. This information is essential for account creation, identity verification, and withdrawal processing.

Payment data includes only the information necessary to process deposits and withdrawals. When you fund an account via DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet, we record the transaction date, amount, and wallet identifier—but not your banking credentials or PIN. Bank transfers through mobile banking, Mandini, local payment, or online payment virtual accounts pass through our payment gateway; we store only the reference number and confirmation, never your full account number or routing details.

Game activity data includes every bet placed, game outcome, and balance change. This log helps us settle disputes, detect fraud, and provide you with accurate account history. We also collect device information—your device type (Android or iOS), browser version, IP address, and connection type—to troubleshoot technical issues and prevent account takeover.

Our istanaliga Identity Verification Process

Before your first withdrawal, we require identity verification. We ask you to upload a government-issued ID (KTP, passport, or driver's license), provide a recent selfie photo, and submit proof of address (utility bill or lease agreement). These documents are scanned, stored securely, and used only to confirm your identity and comply with anti-money-laundering laws.

We do not keep original copies of your documents on our servers longer than necessary for verification. Once your identity is confirmed, we retain only a verification flag in your account record—the actual documents are encrypted and archived separately, accessible only if a dispute or regulatory inquiry arises.

How We Use Your Data

We at istanaliga use your data exclusively for platform operations. Your personal details enable account registration and password recovery. Your payment details process deposits and withdrawals. Your game logs settle bets, calculate payouts, and handle disputes. Your device information helps us prevent fraud and improve app performance on different Android and iOS versions.

We do not use your data for marketing purposes without your consent. We do not sell your email address, phone number, or identity to third parties. We do not share your payment details with advertisers or data brokers.

We may disclose your data if required by law—for example, if a court orders disclosure or if local regulators investigate fraud. In such cases, we notify you unless legally prohibited from doing so.

Our istanaliga Fraud Detection and Anti-Money Laundering

We use your account data and game logs to detect suspicious activity. Large withdrawals, rapid deposits and withdrawals, or bets from new accounts triggering unusual patterns prompt automated reviews. We may contact you to verify activity or request additional documentation before processing a withdrawal.

We comply with anti-money-laundering (AML) regulations in all jurisdictions where we operate. This means we record all deposits and withdrawals, flag large transactions, and monitor for signs of money laundering or fraud. Your identity verification is part of this compliance framework.

Cookies and Tracking Technology

When you access istanaliga via browser or app, we use cookies and similar technologies to remember your login session, store your game preferences, and track website performance. Cookies help us deliver a faster experience and prevent you from re-logging in every few minutes.

We do not use cookies for third-party advertising or to track you across other websites. Our cookies are first-party only—set by istanaliga and readable only by our servers. You can disable cookies in your browser settings, though doing so may prevent istanaliga from functioning correctly.

Session cookie

Keeps you logged in during your session. Expires when you close your browser or app.

Preference cookie

Remembers your language, theme, and game-selection choices across future sessions.

Analytics cookie

Tracks page load times and feature usage to help us improve istanaliga performance.

Security cookie

Detects suspicious login attempts and protects against unauthorized access.

Your Rights on istanaliga

We at istanaliga recognize your right to access, correct, and delete your personal data, subject to local laws and operational requirements. If you want to review what data we hold about you, request a correction, or ask us to delete non-essential data, contact our support team through the app's Help section or email.

We may retain some data longer than you request if required by law—for example, anti-money-laundering regulations may require us to keep transaction records and identity verification documents for several years. In such cases, we will inform you of the legal reason for retention.

You can update your email, phone number, and mailing address directly in your istanaliga account settings. If you want to close your account entirely, contact support. We will freeze your account, restrict further gameplay, and process any outstanding withdrawals before permanently deactivating your profile.

Third-Party Processors

We at istanaliga work with trusted third-party service providers to operate our platform. Payment gateways (for DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers) process payment data on our behalf but do not store your card or bank details. Cloud hosting providers store our databases; we choose providers with strong security certifications.

All third-party processors sign data-protection agreements requiring them to protect your information and use it only for the purpose we specify. We do not permit third parties to use your data for their own purposes.

Contact Us About Privacy

If you have questions about how we use your data on istanaliga, or if you want to exercise your privacy rights, contact our support team. Your request will be logged, investigated, and answered within a standard timeframe. For formal privacy complaints, you may also contact the data-protection regulator in your jurisdiction if one exists.

This privacy policy may be updated periodically. We will notify you of material changes by posting a notice on our site. Your continued use of istanaliga after changes are posted means you accept the updated policy.